Deputy General Manager – Organization, Coordination & Quality
Position Summary
Responsible for overseeing organizational coordination, Quality Management System (QMS) implementation, Research & Development (R&D), and procurement activities across the organization. Ensures that all functions operate efficiently, comply with quality standards, and align with the company's strategic objectives established by executive management. Plays a key role in strengthening organizational performance, cross-functional collaboration, and continuous improvement.
Reporting Line
Reports directly to the General Manager.
Direct Reports
- Quality Management Representative
- R&D Manager / Supervisor
- R&D Specialists
- Procurement Manager / Officer
Key Responsibilities
- Coordinated organization-wide activities to ensure efficient communication and collaboration across departments.
- Supported the implementation, maintenance, and continuous improvement of the Quality Management System (QMS).
- Worked closely with the Quality Management Representative to ensure compliance with organizational policies, quality standards, and regulatory requirements.
- Planned and coordinated Research & Development (R&D) projects in line with business objectives and product development strategies.
- Supervised product development initiatives and facilitated cross-functional collaboration between technical and operational teams.
- Directed procurement activities, supplier evaluation processes, and purchasing operations while ensuring compliance with quality requirements.
- Monitored organizational performance and prepared executive reports for senior management.
- Coordinated corrective and preventive actions (CAPA) and ensured timely resolution of organizational non-conformities.
- Contributed to strategic planning, organizational development, and operational excellence initiatives.
Leadership & Authority
- Led and supervised Quality, R&D, and Procurement teams.
- Coordinated cross-functional organizational activities.
- Supported executive decision-making through performance analysis and strategic reporting.
- Oversaw procurement processes and supplier management.
- Ensured effective implementation of quality management policies throughout the organization.
Core Competencies
- Executive Coordination
- Organizational Management
- Quality Management Systems (ISO 9001 / QMS)
- Research & Development (R&D)
- Procurement & Supplier Management
- Cross-functional Leadership
- Strategic Planning
- Performance Management & KPI Reporting
- Continuous Improvement (CAPA)
- Process Optimization & Compliance
